Frequently Asked Questions
General
What is Pruvos?
Pruvos is an IT certification practice test platform by TELCOMA Global. We offer exam-quality questions with detailed explanations for 73+ certifications.
Is Pruvos free?
Yes, the first practice test for every certification is free with a registered account. Pro unlocks all tests, analytics, and cross-device sync.
Who writes the questions?
All questions are written by certified professionals who have passed the exams themselves, backed by TELCOMA Global's 15+ years of IT training expertise.
Billing & Subscription
How much does Pruvos cost?
Free: $0 forever (Test 1 of every cert). Single Cert: one-time payment for lifetime access to one cert. All Certs Pass: monthly or annual subscription for every cert. All paid plans include Pruv exam coach and a 14-day money-back guarantee. Prices auto-adjust to your local currency at checkout.
How do I cancel my subscription?
You can cancel anytime from your account settings. Your All Certs Pass access continues until the end of your current billing period. Single Cert purchases are one-time and have no recurring charges.
What is your refund policy?
We offer a 14-day money-back guarantee on all paid plans. See our Refund Policy page for details.
What payment methods do you accept?
We accept Razorpay (UPI, cards, net banking, wallets — for INR payments) and PayPal (PayPal balance, linked bank accounts, major credit/debit cards — for USD payments).
Technical
Which devices are supported?
Pruvos works on any modern web browser (Chrome, Firefox, Safari, Edge). Mobile apps for iOS and Android are coming soon.
Does my progress sync across devices?
Single Cert and All Certs Pass customers get automatic cross-device progress sync. Free users can access their progress on the device where they took the test.
I forgot my password. How do I reset it?
Click "Forgot password" on the login page and enter your email. You'll receive a reset link within a few minutes.
Submit a Support Request
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