Privacy Policy

1. Information We Collect

When you use Pruvos, we may collect the following information:

• Account information: Name, email address, and password when you create an account.
• Learning progress: Practice test results, scores, domain-level performance, and study history.
• Payment information: Processed securely through PayPal (USD) and Razorpay (INR — UPI, cards, net banking, wallets). We do not store credit card numbers or bank details on our servers.
• Usage data: Browser type, operating system, device identifiers, pages visited, and feature interactions for analytics and troubleshooting.

2. How We Use Your Information

• Provide and maintain the Pruvos platform and your account
• Track your learning progress and sync it across devices (paid customers)
• Process payments and manage billing through PayPal and Razorpay
• Send account-related communications (password resets, subscription updates)
• Analyze usage patterns to improve content quality and platform experience
• Prevent fraud and maintain platform security

3. Data Sharing

We do not sell your personal information. We may share data with the following service providers under appropriate data protection agreements:

• Supabase: Database hosting and user authentication.
• PayPal: Payment processing for Pro subscriptions.
• Vercel: Website hosting and content delivery.
• Legal requirements: When required by law or to protect our rights and safety.

4. Data Security

We use industry-standard security measures to protect your data, including HTTPS encryption for all data in transit, secure authentication tokens, role-based access controls, and hashed passwords. Your data is never stored in plain text.

5. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your learning progress
• Opt out of non-essential communications

6. Cookies

We use essential cookies only for authentication and session management. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data will be permanently removed within 30 days. Anonymized usage analytics may be retained indefinitely.

8. Children's Privacy

Pruvos is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child under 16 has provided us with personal data, please contact us and we will promptly delete it.

9. Changes

We may update this policy from time to time. We will notify registered users of significant changes via email. Continued use of Pruvos after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this privacy policy or your data, visit our Contact page or email us at support@pruvos.com.